Posts Tagged ‘ customers ’

iphone 4

Now that it’s the summer it seems that your friends at SOTB have had a lackadaisical approach lately with keeping up with posts. Sorry about that. So the iphone 4? Yes that’s a question because as an iphone 3GS owner I just don’t care.  What I mean is, the iphone 4 doesn’t move the needle in [ READ MORE ]

Question: When Customers love you, do you owe them a heads up?

The Dave Matthews Band just made the following announcment on their website today: As we feel the excitement building for this summer, we wanted to let everyone know that after twenty years of consecutive touring, Dave Matthews Band will be taking 2011 off. We feel lucky that our tours are a part of so many people’s [ READ MORE ]

Speaking of broken links…

Mr. Hero had a great post on Friday about broken links. I’m surfing around seeing if I can extend my very cool Squeezebox Duet that I installed on my home stereo a week ago.  While the remote has an audio jack on it that should do what I need, I can’t listen to the audio [ READ MORE ]

You just never know what the customer wants

Found myself down in the Financial district, walking past the Bull earlier in the week. Given it’s location, on a sliver of bricks between two lanes of traffic, it’s amazing that it is a tourist destination (even though I think it’s wicked cool). There was the standard gaggle of tourists, who appeared to be a mix [ READ MORE ]

iPad out in the Wild

Saw my 1st iPad out in the wild today, actually at the gym and I was surprised. Surprised by who this person was and why they bought it.  Since it was the first ‘normal’ person I’d seen with one, of course I had to ask, and of course they were excited to talk about it. I [ READ MORE ]

All your customer channels have to talk to each other

I’ve had Apple in the cross-hairs for a while now, and it’s time to stand down, but not without one more blast over the bow. I’ve got an old Mac Pro (those beautiful towers (but wicked heavy) from the office and was told it ‘couldn’t be put on a wireless network.’  A couple of months of [ READ MORE ]

Going Green and getting everyone on board

The Easter Bunny (would I make that up?) brought me a Copco Reusable Iced Tea cup.  Cool idea, and finally put it to practice today because there is something ‘nice’ I find about drinking a nice cold drink out of a cup with a straw.  But two major problems on why this is newsworthy here. 1) [ READ MORE ]

I’m done..

I’m done with the digital rental movie market.  My iTouch told me that my movie was no longer valid and I only made it 1/2 through a pretty good movie. (I don’t even want to back in the archives and complain that iTunes let me rent movies to my 5G iPod knowing full well that it [ READ MORE ]

Friday Question :: How much business is being lost

Absolutely stunning day yesterday so Mr. Hero & I decided to meet for a beer at one of the recently opened outdoor bars in the City. Crowed.PACKED. Not surprising, it was packed with folks who wanted to enjoy a drink outside because it was basically the first nice day out. We only have about 30 minutes, in [ READ MORE ]

Denim Therapy – Simply Brilliant

If you’ve ever worn through your favorite pair of jeans and had to part ways because of the “damaged” relationship then you need therapy – Denim Therapy that is. It’s a brilliant concept that fills a huge need/gap/service in the consumer services space.  I actually used Denim Therapy recently to repair one of my favorite [ READ MORE ]